1. Acceptance of Terms
By accessing or using the website and services of lumaroagency, you agree to comply with and be bound by these Terms & Conditions. These terms apply to all visitors, clients, and users of our site and services. If you do not agree with any part of these terms, please refrain from using our website or engaging our services. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically to stay informed about any changes.
2. Services and Deliverables
Our digital agency offers services such as SEO, content marketing, PPC, social media management, and web design. All deliverables, timelines, and project details will be clearly outlined in individual contracts or proposals agreed upon by both parties. We commit to delivering high-quality, professional work, but results may vary based on client cooperation, market changes, and other factors. Any additional services not included in the initial agreement may incur extra charges. Clients are responsible for providing timely feedback and necessary materials to ensure smooth project completion.
3. Payment Terms
All fees for services provided by lumaroagency must be paid according to the terms outlined in your contract or invoice. Payment is typically required upfront or in milestones, depending on the scope of the project. Late payments may incur penalties or result in a temporary suspension of services. We accept payments via bank transfer, credit card, or other agreed methods. No refunds will be issued for completed services. In case of project termination, clients will be billed for any work completed up to that point, including time and resources used.
4. Intellectual Property
Unless otherwise agreed, all intellectual property created by our team during a project—including but not limited to graphics, content, code, and marketing materials—remains the property of lumaroagency until full payment is received. Once paid in full, rights to project deliverables will transfer to the client. However, we reserve the right to showcase completed work in our portfolio or promotional materials. Clients must ensure they have the rights to all materials they provide to us, including images, logos, and copy, and are solely responsible for any infringement issues.
5. Limitation of Liability
While we strive to deliver outstanding service, lumaroagency shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services or website. This includes but is not limited to loss of data, revenue, or business opportunities. Our liability is limited to the amount paid by the client for the specific service. These terms are governed by the laws of UK. If you have any questions or concerns, please contact us before proceeding with our services.